North Lakes Information
Our Medical Home North Lakes offers exceptional healthcare for all:
- General & Family Medicine
- Accident, Casualty & Emergency Medicine
- Women’s, Men’s & Children’s Health
- Chronic Disease Management
- Skin Checks & Treatments
- Mental Health
- Family planning & sexual health
- Work-related injuries & workers compensation
For current patients, Our Medical Home North Lakes offers remote consultations with quality GPs from the comfort of your own home. Available 7am to 8pm on weekdays, and 8am to 8pm on weekends. Patients will need to have have attended the medical centre in-person within the last 12 months. Join the telehealth queue here.
Meet the bulk billing general practitioners at Our Medical Home North Lakes:
Dr Jelica Antic-Pavlovic (Bosnian, Croatian, Macedonian and Serbian)
Dr Cecilio Arenas (Filipino and Tagalog)
Dr Munashe Chendume (Chishona)
Dr Ajay Naidu (Hindi)
Dr Renu Rayani (Hindi, Gujarati and Punjabi)
Dr Helen Sadumiano (Filipino and Tagalog)
Dr Harjit Singh
An appointment is not required to see a GP at Our Medical Home North Lakes. Simply walk in to see the next available doctor, or the doctor of your choice. No limits are placed on the consultation type or duration. Emergency patients will be given priority. Appointments are required for allied health services such as physiotherapy.
Our Medical Home North Lakes is bulk billing made exceptional. We offer bulk billing to patients holding a Medicare card, meaning there is no out of pocket cost for most GP services. Fees apply to those patients who do not hold a Medicare card and for some consultation types such as pre-employment medicals and work-related injuries.
In the event of a major emergency day or night such as chest pain, breathing difficulties or a serious accident, patients should call 000 immediately. For non-urgent medical treatment outside of our operating hours, please call National Home Doctors on 13 SICK (13 7425).
Unless you are calling in relation to a medical emergency, your Doctor will be unable to speak to you whilst consulting with another patient. Our Receptionists will pass on a message and the Doctor will return the call when time permits. Requests for prescriptions, referrals or the results from any tests or investigations cannot be given over the phone, unless part of a telehealth consultation with your GP.
We value patient feedback at Our Medical Home North Lakes. Please speak to your doctor or our practice manager if you have any comments or concerns. Our goal is to address and resolve issues directly, however should you need to you can escalate a complaint to:
Office of the Health Ombudsman
PO Box 13281 George Street
Brisbane Qld 4003
Ph: 133 646
Fraz Family Pharmacy is co-located at Our Medical Home North Lakes for patient convenience. It is open to 10pm 7 days a week, including public holidays. The pharmacy can help patients with prescriptions, medical devices, vitamins and more.
Open 5 days, Our Medical Dental offers general, emergency and cosmetic dental. Maximum health fund rebates are available. For more information and to book visit the North Lakes Dental clinic page.
Our Medical Home North Lakes offers patients a range of allied health services including physiotherapy, psychology and dietetics.
The accredited practising dietitian on-site, Kimberley Staneke, is available for consultations on Mondays and Wednesdays.
The registered psychologist, Casey Barnard, is available for consultations on Mondays, Wednesdays and Fridays.
Please speak to at bulk billing GP at the medical centre for a referral.
Physiotherapist, Nicholas Quain, is available for consultation at Our Medical Home North Lakes from Monday to Friday and by appointment on the weekend. Call reception to book.
4Cyte Pathology at Our Medical Home North Lakes is open from 7am to 5pm Monday to Friday and from 8am to 2pm on Saturday and Sunday. Pathology is closed on public holidays.
No appointment is required. Simply walk-in with your referral to see the pathology collector during opening hours. Most pathology services are bulk billed with a GP referral.
Patients will receive an SMS from the medical centre when the results are back. On receipt of this SMS, please come back in to the medical centre to discuss the results with the referring doctor. If you are unable to attend the medical centre in person, please join the telehealth queue via our website.
Our Medical Radiology is coming in late 2021 to North Lakes and will offer bulk-billed radiology services including x-ray, ultrasound and CT scans.
Have more questions? Search our FAQs
Exceptional healthcare designed around you
From blood tests to broken bones, scripts to specialists, at Our Medical North Lakes we can help you and your family with almost every medical issue, every day of the year. We offer a range of services - GP, dental, pathology, physio, pharmacy and allied health - all under one roof. Radiology coming soon.
Bulk billed doctors
Accident & Emergency